{"id":649,"date":"2016-03-22T21:39:05","date_gmt":"2016-03-22T21:39:05","guid":{"rendered":"https:\/\/trustedtours.info\/support\/?page_id=649"},"modified":"2018-12-14T15:42:49","modified_gmt":"2018-12-14T15:42:49","slug":"tta-customer-service","status":"publish","type":"page","link":"https:\/\/trustedtours.info\/support\/tta-customer-service\/","title":{"rendered":"TTA Customer Service Page with FAQ (pub)"},"content":{"rendered":"<p><b><span style=\"color: #003366; font-family: Arial;\">FIND ANSWERS<\/span><\/b><\/p>\n<style type=\"text\/css\">\n.wp-faqp-accordion .wp-faqp-accordion-1 .wp-faqp-main{} .wp-faqp-accordion .wp-faqp-accordion-1 .wp-faqp-main h4{font-size:18px !important;} .wp-faqp-accordion .wp-faqp-accordion-1 .wp-faqp-main.wp-faqp-open{} .wp-faqp-accordion .wp-faqp-accordion-1 .wp-faqp-main.wp-faqp-open h4{}\n<\/style>\r\n<div class=\"wp-faqp-wrap wp-faqp-accordion wp-faqp-accordion-list wp-faqp-design-1 wp-faqp-black wp-faqp-arrow wp-faqp-clearfix \" data-accordion-group itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n\r\n\t\t<div class=\"wp-faqp-accordion-1 wp-faqp-main-wrp wp-faqp-right-icon\" id=\"wp-faqp-accordion-1\" data-conf=\"{&quot;single_open&quot;:true,&quot;transition_speed&quot;:300}\">\r\n<div class=\"wp-faqp-main wp-faqp-1203\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>Unused Tickets<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>Tickets that have not been used are non-refundable and remain valid for 6-12 months from the date of purchase. Under special circumstances, we may be able to extend your ticket beyond the expiration date.<\/p>\n<p>&nbsp;<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-1215\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>Do I need a reservation?<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>Many of our tours are open tickets and do not require any reservations, so you can go on the tour any day it operates. \u00a0If a reservation is required, you will be asked to input the date you wish to take the tour during the purchase process. \u00a0Please check the specific tour or attraction for details.<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-1212\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>How can I add the date I want to use the eTicket?<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>Many of our tours are open tickets and do not require any reservations, so you can go on the tour any day it operates.\u00a0 If a reservation is\u00a0required, you will be asked to input the date you wish to take the tour\u00a0during the purchase process.\u00a0Please check the specific tour or attraction for details.<\/p>\n<p>If your eTicket is for a tour that has a specific Use Date, and you need to change\u00a0the date, you must call our online customer service department at 800-844-7601<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-2192\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>I don&#8217;t have a printer, is a mobile ticket OK?<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>Most tickets sold through Trusted Tours are &#8220;mobile friendly&#8221;. You can access your ticket as a mobile ticket from the confirmation email you receive.\u00a0 Just show your mobile device to the tour operator, with your Ticket displayed and the Ticket can be activated and used immediately.\u00a0 Note that\u00a0an internet connection is required to display the mobile ticket on a mobile device.<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-2195\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>Where do I go to start my tour?<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>The starting location is listed on your printed eTicket voucher or on your mobile ticket in the &#8220;Instructions&#8221; section. For the Old Town Trolley Tour, with an eTicket or mobile ticket, you can hop on the trolley at any convenient stop to begin your tour.<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-1213\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>What age qualifies for a child or senior ticket?<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>Ages vary.\u00a0 Please refer to the specific tour or attraction details for Ages and\/or Restrictions.<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-1214\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>How far ahead do I need to purchase my eTicket?<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>Tickets are good for <span class=\"__postbox-detected-content __postbox-detected-date\">6-12<\/span> months from the date of purchase. Most attractions offer same day purchase.\u00a0<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-1216\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>I purchased a single eTicket in my name for a group. Do I need individual eTickets for each person?<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>When an eTicket voucher is purchased for a group, the person named on the eTicket voucher as the &#8220;Ticket User&#8221; must redeem it for the entire group. Individual eTickets for each person in a group are unnecessary. \u00a0Once the eTicket voucher is redeemed, each person receives an individual ticket to be used for admission to the tour or attraction.<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-1204\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>Why was my Credit Card declined?<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>To help prevent fraud, credit card transactions are a 2 part process. First, your bank or credit card issuer authorizes the transaction by verifying that funds are available in your account and then places a temporary hold on them. Second, the credit card AVS (Address Verification System) compares the address &amp; zip code information, as well as the security code information, you provided against what your bank or card issuer has on file. Once an authorization &amp; verification response comes back to our server from your card issuer (usually in seconds), our system settles the transaction and completes the charge. HOWEVER, if the response that comes back indicates that the address, zip code, or security code information did not match what your credit card issuer has on file, our system will not settle the transaction.<\/p>\n<p>NOTE: If your credit card transaction is declined, please verify the address, zip code, and security code information as it appears on your credit card statement, BEFORE attempting any additional transactions. If you continue to have problems, please contact our customer service department and we will assist you with your transaction.<\/p>\n<p><strong>If the transaction was declined, why do I see a charge on my card?<\/strong> <br \/>While a declined transaction will not be settled by our system, the requested dollar amount may be temporarily put on hold by your credit card issuer. Additionally, if a cardholder speaks to their issuer or views their online credit card statement they may see the amount being held and assume they have been charged. This is only a temporary hold by your bank or credit card issuer and will usually time out and automatically release the funds within 48 to 72 hours.<\/p>\n<p><strong>I want more information, what can I do?<\/strong><br \/>You can contact your bank or credit card issuer (phone number on the back of your credit card) and explain that your online transaction was declined and ask for the funds to be manually released. In most cases once they see the transaction was declined they will release the funds back into your account. If you need more information about the transaction, please contact our customer service department.<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-2609\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>How can I change the Name on my ticket?<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>If you need to have the name changed on your ticket, please fill out the form found <a href=\"https:\/\/store.trustedtours.com\/NameChange\" target=\"_blank\" rel=\"noopener\">HERE<\/a><\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-2207\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>What are your rules for Service Animals?<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>The Americans with Disabilities Act (ADA) Title III regulations defines a service animal as any animal that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensor, psychiatric, intellectual, or other mental disabilities,\u00a0 such as guiding people who are blind, alerting people who are deaf, alerting and protecting people prone to seizures, or other tasks directly related to a disability.\u00a0 Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act.\u00a0 Sorry, no pets allowed.\u00a0 We request <span class=\"__postbox-detected-content __postbox-detected-date\">24-hour<\/span> advance notice.<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-2243\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>Website Accessibility Statement<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<h3><strong><br \/>\nTrustedTours.com Accessibility Statement<\/strong><\/h3>\n<p>&nbsp;<\/p>\n<p><strong>General<\/strong><br \/>\nTrustedtours.com strives to ensure that its services are accessible to people with disabilities. Trustedtours.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.<\/p>\n<p><strong>Accessibility on Trustedtours.com<\/strong><br \/>\nTrustedtours.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Trustedtours.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).<\/p>\n<p><strong>Enabling the Accessibility Menu<\/strong><br \/>\nThe Trustedtours.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.<\/p>\n<p><strong>Disclaimer<\/strong><br \/>\nTrustedtours.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.<\/p>\n<p>Despite our efforts to make all pages and content on Trustedtours.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.<\/p>\n<p><strong>Here For You<\/strong><br \/>\nIf you are experiencing difficulty with any content on Trustedtours.com or require assistance with any part of our site, please contact as detailed below and we will be happy to assist.<\/p>\n<p><strong>Contact Us<\/strong><br \/>\nIf you wish to report an accessibility issue, please call our Customer Service department at 800-844-7601 or use our <a href=\"https:\/\/store.trustedtours.com\/Contact\" target=\"_blank\" rel=\"noopener\">Contact Us Form<\/a>.<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-2411\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>How do California residents make personal information requests?<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>California residents can make personal information requests by submitting the form found <strong><a href=\"https:\/\/store.trustedtours.com\/privacyrequest\" target=\"_blank\" rel=\"noopener noreferrer\">HERE.<\/a><\/strong><\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"wp-faqp-main wp-faqp-2440\" data-accordion itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\r\n\r\n\t<div class=\"wp-faqp-title\" data-control itemprop=\"name\"><h4>I&#8217;m not satisfied with the tour I took.  How do I get a refund?<\/h4><\/div>\r\n\r\n\t<div class=\"wp-faqp-cnt-wrp\" data-content itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\r\n\t\t<div class=\"wp-faqp-cnt-inr-wrp\" itemprop=\"text\">\r\n\t\t\t\t\t\t<div class=\"wp-faqp-content\">\r\n\t\t\t\t<p>For satisfaction guarantee based refunds on used tickets, please click on the following link for our refund policy and procedures: <a href=\"https:\/\/store.trustedtours.com\/refunds\" target=\"_blank\" rel=\"noopener\">Refunds<\/a>.\u00a0<\/p>\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n\t<\/div>\r\n    <\/div>\n<p>&nbsp;<\/p>\n<p><b><span style=\"color: #003366; font-family: Arial;\">ASK QUESTIONS<\/span><\/b><\/p>\n<div class=\"caldera-grid\" id=\"caldera_form_1\" data-cf-ver=\"1.9.6\" data-cf-form-id=\"CF5c0a8ff15276b\"><div id=\"caldera_notices_1\" data-spinner=\"https:\/\/trustedtours.info\/support\/wp-admin\/images\/spinner.gif\"><\/div><form data-instance=\"1\" class=\"CF5c0a8ff15276b caldera_forms_form\" method=\"POST\" enctype=\"multipart\/form-data\" id=\"CF5c0a8ff15276b_1\" data-form-id=\"CF5c0a8ff15276b\" aria-label=\"Customer Svc - Contact Us Form (with email recip. logic-Pub Store)\">\r\n<input type=\"hidden\" id=\"_cf_verify_CF5c0a8ff15276b\" name=\"_cf_verify\" value=\"cec946fc8a\"  data-nonce-time=\"1781340030\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/support\/wp-json\/wp\/v2\/pages\/649\" \/><div id=\"cf2-CF5c0a8ff15276b_1\"><\/div><input type=\"hidden\" name=\"_cf_frm_id\" value=\"CF5c0a8ff15276b\">\r\n<input type=\"hidden\" name=\"_cf_frm_ct\" value=\"1\">\r\n<input type=\"hidden\" name=\"_cf_cr_pst\" value=\"2440\">\r\n<div class=\"hide\" style=\"display:none; overflow:hidden;height:0;width:0;\">\r\n<label>Url<\/label><input type=\"text\" name=\"url\" value=\"\" autocomplete=\"off\">\r\n<\/div><div id=\"CF5c0a8ff15276b_1-row-1\"  class=\"row  first_row\"><div  class=\"col-sm-12  single\"><div class=\"\"><p><font size=\"4\"><b>How may we assist you?<\/b><\/font><\/p>\n<p>Feel free to ask a question and we'll respond as soon as possible.<\/p>\n<\/div><\/div><\/div><div id=\"CF5c0a8ff15276b_1-row-2\"  class=\"row \"><div  class=\"col-sm-6  first_col\"><div data-field-wrapper=\"fld_8768091\" class=\"form-group\" id=\"fld_8768091_1-wrap\">\r\n\t<label id=\"fld_8768091Label\" for=\"fld_8768091_1\" class=\"control-label\">First name <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<input   required type=\"text\" data-field=\"fld_8768091\" class=\" form-control\" id=\"fld_8768091_1\" name=\"fld_8768091\" value=\"\" data-type=\"text\" aria-required=\"true\"   aria-labelledby=\"fld_8768091Label\" >\t\t\t<\/div>\r\n<\/div>\r\n<\/div><div  class=\"col-sm-6  last_col\"><div data-field-wrapper=\"fld_9970286\" class=\"form-group\" id=\"fld_9970286_1-wrap\">\r\n\t<label id=\"fld_9970286Label\" for=\"fld_9970286_1\" class=\"control-label\">Last name <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<input   required type=\"text\" data-field=\"fld_9970286\" class=\" form-control\" id=\"fld_9970286_1\" name=\"fld_9970286\" value=\"\" data-type=\"text\" aria-required=\"true\"   aria-labelledby=\"fld_9970286Label\" >\t\t\t<\/div>\r\n<\/div>\r\n<\/div><\/div><div id=\"CF5c0a8ff15276b_1-row-3\"  class=\"row \"><div  class=\"col-sm-12  single\"><div data-field-wrapper=\"fld_6009157\" class=\"form-group\" id=\"fld_6009157_1-wrap\">\r\n\t<label id=\"fld_6009157Label\" for=\"fld_6009157_1\" class=\"control-label\">Email Address <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<input   required type=\"email\" data-field=\"fld_6009157\" class=\" form-control\" id=\"fld_6009157_1\" name=\"fld_6009157\" value=\"\" data-type=\"email\" aria-required=\"true\"   aria-labelledby=\"fld_6009157Label\" >\t\t\t<\/div>\r\n<\/div>\r\n<\/div><\/div><div id=\"CF5c0a8ff15276b_1-row-4\"  class=\"row \"><div  class=\"col-sm-12  single\"><div data-field-wrapper=\"fld_6468614\" class=\"form-group\" id=\"fld_6468614_1-wrap\">\r\n\t<label id=\"fld_6468614Label\" for=\"fld_6468614_1\" class=\"control-label\">Type of Question <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<select name=\"fld_6468614\" value=\"\" data-field=\"fld_6468614\" class=\"form-control\" id=\"fld_6468614_1\"  required=\"required\"  aria-labelledby=\"fld_6468614Label\" >\n\t\t<option value=\"\"><\/option>\r\n\t\t\t\t\t<option value=\"Purchase Assistance\"  data-calc-value=\"Purchase Assistance\" >\n\t\t\t\t\t\tPurchase Assistance\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"Price Question\"  data-calc-value=\"Price Question\" >\n\t\t\t\t\t\tPrice Question\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"eTicket Issue\"  data-calc-value=\"eTicket Issue\" >\n\t\t\t\t\t\teTicket Issue\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"Tickets not received\"  data-calc-value=\"Tickets not received\" >\n\t\t\t\t\t\tTickets not received\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"Booth\/Tour Location\"  data-calc-value=\"Booth\/Tour Location\" >\n\t\t\t\t\t\tBooth\/Tour Location\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"Ticket Use\/Expire Date\"  data-calc-value=\"Ticket Use\/Expire Date\" >\n\t\t\t\t\t\tTicket Use\/Expire Date\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"Reservation Changes \"  data-calc-value=\"Reservation Changes \" >\n\t\t\t\t\t\tReservation Changes \t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"Ticket User Name Changes\"  data-calc-value=\"Ticket User Name Changes\" >\n\t\t\t\t\t\tTicket User Name Changes\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"Tour\/Attraction Satisfaction\"  data-calc-value=\"Satisfaction\" >\n\t\t\t\t\t\tTour\/Attraction Satisfaction\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"Privacy Policy\"  data-calc-value=\"Privacy Policy\" >\n\t\t\t\t\t\tPrivacy Policy\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"Website Accessibility\"  data-calc-value=\"Website Accessibility\" >\n\t\t\t\t\t\tWebsite Accessibility\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t\t\t\t<option value=\"General Question\"  data-calc-value=\"General Question\" >\n\t\t\t\t\t\tGeneral Question\t\t\t\t\t<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t\t<\/div>\r\n<\/div>\r\n<\/div><\/div><div id=\"CF5c0a8ff15276b_1-row-5\"  class=\"row \"><div  class=\"col-sm-12  single\"><div data-field-wrapper=\"fld_7683514\" class=\"form-group\" id=\"fld_7683514_1-wrap\">\r\n\t<label id=\"fld_7683514Label\" for=\"fld_7683514_1\" class=\"control-label\">Questions \/ Comments <span aria-hidden=\"true\" role=\"presentation\" class=\"field_required\" style=\"color:#ee0000;\">*<\/span><\/label>\r\n\t<div class=\"\">\r\n\t\t<textarea name=\"fld_7683514\" value=\"\" data-field=\"fld_7683514\" class=\"form-control\" id=\"fld_7683514_1\" rows=\"7\"  required=\"required\"  aria-labelledby=\"fld_7683514Label\" ><\/textarea>\n\t\t\t<\/div>\r\n<\/div>\r\n<\/div><\/div><div id=\"CF5c0a8ff15276b_1-row-6\"  class=\"row  last_row\"><div  class=\"col-sm-12  single\"><div data-field-wrapper=\"fld_7908577\" class=\"form-group\" id=\"fld_7908577_1-wrap\">\r\n<div class=\"\">\r\n\t<input  class=\"btn btn-default\" type=\"submit\" name=\"fld_7908577\" id=\"fld_7908577_1\" value=\"Send Form\" data-field=\"fld_7908577\"  >\n<\/div>\r\n<\/div>\r\n\t<input class=\"button_trigger_1\" type=\"hidden\" name=\"fld_7908577\" id=\"fld_7908577_1_btn\" value=\"\" data-field=\"fld_7908577\"  \/>\n<\/div><\/div><\/form>\r\n<\/div>\r\n\n<p><b><span style=\"color: #003366; font-family: Arial;\">CALL US<\/span><\/b><\/p>\n<p>If you need to speak with a Trusted Tours representative, you can call us at the following numbers:<\/p>\n<p style=\"text-align: center;\"><strong><a href=\"tel:1-800-844-7601\" target=\"_parent\">800-844-7601<\/a> &#8211; Toll Free<br \/>\n<\/strong><br \/>\n<strong><a href=\"tel:1-305-748-2530\" target=\"_parent\">305-748-2530<\/a>\u00a0&#8211; Local \u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FIND ANSWERS \u00a0 &nbsp; ASK QUESTIONS CALL US If you need to speak with a Trusted Tours representative, you can call us at the following numbers: 800-844-7601 &#8211; Toll Free 305-748-2530\u00a0&#8211; Local \u00a0<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"blank-slate-template.php","meta":{"footnotes":""},"folder":[20,19],"class_list":["post-649","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/trustedtours.info\/support\/wp-json\/wp\/v2\/pages\/649","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trustedtours.info\/support\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/trustedtours.info\/support\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/trustedtours.info\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/trustedtours.info\/support\/wp-json\/wp\/v2\/comments?post=649"}],"version-history":[{"count":8,"href":"https:\/\/trustedtours.info\/support\/wp-json\/wp\/v2\/pages\/649\/revisions"}],"predecessor-version":[{"id":2196,"href":"https:\/\/trustedtours.info\/support\/wp-json\/wp\/v2\/pages\/649\/revisions\/2196"}],"wp:attachment":[{"href":"https:\/\/trustedtours.info\/support\/wp-json\/wp\/v2\/media?parent=649"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/trustedtours.info\/support\/wp-json\/wp\/v2\/folder?post=649"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}