Many of our tours are open tickets and do not require any reservations, so you can go on the tour any day it operates.  If a reservation is required, you will be asked to input the date you wish to take the tour during the purchase process.  Please check the specific tour or attraction for details.

Many of our tours are open tickets and do not require any reservations, so you can go on the tour any day it operates.  If a reservation is required, you will be asked to input the date you wish to take the tour during the purchase process. Please check the specific tour or attraction for details.

If your eTicket is for a tour that has a specific Use Date, and you need to change the date, you must call our online customer service department at 800-844-7601

The starting location is listed on your printed eTicket voucher or on your mobile ticket in the “Instructions” section. For the Old Town Trolley Tour, with an eTicket or mobile ticket, you can hop on the trolley at any convenient stop to begin your tour.

Ages vary.  Please refer to the specific tour or attraction details for Ages and/or Restrictions.

Tickets are good for 6-12 months from the date of purchase. Most attractions offer same day purchase. 

 

 

When an eTicket voucher is purchased for a group, the person named on the eTicket voucher as the “Ticket User” must redeem it for the entire group. Individual eTickets for each person in a group are unnecessary.  Once the eTicket voucher is redeemed, each person receives an individual ticket to be used for admission to the tour or attraction.

The Americans with Disabilities Act (ADA) Title III regulations defines a service animal as any animal that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensor, psychiatric, intellectual, or other mental disabilities,  such as guiding people who are blind, alerting people who are deaf, alerting and protecting people prone to seizures, or other tasks directly related to a disability.  Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act.  Sorry, no pets allowed.  We request 24-hour advance notice.